NADA Used Car Guide, now J.D. Power Valuation Services - FAQ's
8401 Greensboro Drive, Suite 1000
McLean, VA 22102
800.544.6232

How do I deactivate or delete a User?

WARNING - it is better to "Deactivate" the User so that the lookup history is retained. Clicking "Delete Selected" will result in lookups in your record with unidentified users.

To Deactivate or Delete users and do any maintenance on your account simply:

  • login and click on Customer Maintenance.  You will see this on the right side of your screen under Account Preferences.


Then select the user you want to deactivate or delete.

Click in the box in front of the user name and then click Deactivate Selected or Delete Selected

Go to Account Management page by clicking here.

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