NADA Used Car Guide, now J.D. Power Valuation Services - FAQ's
8401 Greensboro Drive, Suite 1000
McLean, VA 22102

Galaxy Note 8 not downloading monthly vehicle updates

Some users with a Samsung Galaxy Note 8 have trouble downloading the MarketValues data. The following is counter intuitive, but worked to resolve the problem and the data will download.

  1. Check to see that you have installed all the latest updates for the wireless device operating system.
  2. Be in a location where your wireless carrier cell strength is good.
  3. Turn off WIFI.
    1. From the Home screen, swipe up or down to access the Apps screen.
    2. Touch Settings.
    3. Touch Wi-Fi.
    4. To disable Wi-Fi, move the slider to off position.
  1. Then turn off the “Download Booster”.
    1. From a Home screen, swipe up or down from the center of the display to access the apps screen.
       Navigate: SettingsSettings icon > Connections > More connection settings.
    2. Tap the Download booster switch to turn off Switch off.
Article Feedback
Was this article helpful?
Thank you for your feedback!
User Icon

Thank you! Your comment has been submitted for review.

About this Article
Related Articles