New Articles

  1. Galaxy Note 8 not downloading monthly vehicle updates

    Some users with a Samsung Galaxy Note 8 have trouble downloading the MarketValues data. The following is counter intuitive, but worked to resolve the problem and the data will download. Check to see that you have installed all the latest updates f...
  2. What is the new VIN Based Option feature?

    J.D. Power’s new VIN Based Option feature identifies vehicle trim level and options not found in the standard VIN decode, providing a more precise and accurate vehicle valuation. VIN Based Option is available to all subscribers of NADA Values...
  3. I clicked the button and now it says “VIN Based Option confirmed” but there are no options selected. What happened? Why am I still getting charged?

    The VIN Based Option information will process and confirm the trim level and options, which may result in not selecting any options in the listing.
  4. Why do historic price index values change?

    There are two reasons why the historical portion of the indices may change over time. First, a small number of late-reported transactions will enter the underlying data-set and these and other small changes to the transaction population combined wi...
  5. Why does the Used Vehicle Price Index Service Level not match previous months?

    Why does the Used Vehicle Price Index Service Level not match previous months? For example, in the previous file Nov 2017 Price Index was 109.0. The Dec 2017 version, released in January 2018, it is 113.2. Explanation: Each edition of J.D. Power&r...
  6. How do I recover my username and password?

    The MarketValues usernames and passwords are identical to those used to access the nada.com/b2b website's  "Customer Login". 1. Your username and a temporary password were emailed to the address you provided at the time the Mar...
  7. Are there more forecast scenarios available for the Level 2 subscription?

    Q: Are there more forecast scenarios available for the level 2 subscription or is it just the one scenario. If so, on what is this forecast based (baseline or does it assume any given macroeconomic conditions)? A: The Valuation Services’ used...
  8. September 2017 Used Car and Light Truck Guidelines' price decline forecasted - is the decrease sequential or year-on-year basis?

    The forecast is sequential month over month.
  9. Why does the app freeze when trying to scan a VIN with my iPhone?

    The NADA MarketValues application iOS version downloads all data files in the background and unzips and processes those files once a month when the app is turned on and there is a new data file available. If the user attempts to scan a VIN befo...
  10. How can I change the display order on the Dashboard page?

    Open the app and click on the Settings icon (gear) Then click on Dashboard Settings Then press and slide the three horizontal bars of the value you want to move (can go up or down) In this example we are moving the Average Trade-In to ...