New Articles

  1. How can I change the display order on the Dashboard page?

    Open the app and click on the Settings icon (gear) Then click on Dashboard Settings Then press and slide the three horizontal bars of the value you want to move (can go up or down) In this example we are moving the Average Trade-In to ...
  2. What is the story line behind the index actually inflecting positively in the back half of 2017?

    What is the story line behind the index actually inflecting positively in the back half of 2017? Up from 110 level to ~112ish the rest of the way? There are a couple of reasons that should be noted which are causing the upward movement in question...
  3. What is the "CheckSum" error?

    First, here is the definition of the Check Digit, paraphrased from the public National Highway Traffic Safety Administration (NHTSA) site, from their manufacturer handbook: The VIN Check Digit consists of one character, which occupies Positio...
  4. What is the right way to think about the different segment index levels?

    Question: In a world where supply and demand were even in segment, would all index levels be 100? Said another way…. groups like Mid-Size Pick Up / Large SUV etc. where the index level was in the 70s for the late 90’s/early 2000’s...
  5. What is the composition of the industry index (I.E. What % Compact Utility, % Large Car, % Large Pick Up etc.).

    We would like to be able to provide you with as much information as possible, but given that this data is proprietary, further discussion is needed on our end. Please remember, we do volume weight our index, so the more popular segments like Compac...
  6. Can you give a few examples of different car makes for each of the sub-segments?

    Sub-segments are not solely based on make. While the mainstream brands tend to fall into a group of sub-segments, just as luxury brands do (typically noted as luxury), there are a variety of sub-segments the contain a mix of makes do to the similar...
  7. For categories like Intermediate Subcompact that the data only goes back to 2005. What segment did these vehicles previously reside in?

    The intermediate subcompact sub-segment is comprised of new models or vehicles from entry subcompact and intermediate compact.
  8. What are the meanings of the Price Index column shorthand

    FAQ: What are the meanings of the Price Index column shorthand? Saleyear = Year of Sale (Service Level 2 is 1995 to Dec 2019; Service Level 1 is 1995 to current month -1) Salemonth = Month of Sale (1=Jan, 2=Feb, 3 = March,.......12 = Dec.) Price_...
  9. Need password reset

    Self service password reset: Please Note: only your registered company account administrator can request or change the password for users that share a login username and password. If you have a unique username and email or are the company accoun...
  10. How to resolve a "No Active License" error?

    "No Active License" error may be caused by the license not being active, or paid. In that case you need to contact Customer Service at 800.544.6232 between 8:30 a.m. and 6:00 p.m. Eastern, M-F to resubscribe. This error is more often caus...