NADA Used Car Guide, now J.D. Power Valuation Services - FAQ's
8401 Greensboro Drive, Suite 1000
McLean, VA 22102

Why can't I see the "Customer Maintenance" option listed under "Account Preferences" on the online Welcome page?

If you do not have Account Administrator permissions, "Customer Maintenance" will not appear. You will have to contact someone on your account with the Account Administrator permission level to be added as an Administrator.

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